As more industries consider treating some types of work as a case rather than a simple transaction, application leaders are evaluating alternative approaches for delivering solutions. Business process management (BPM)-platform-based CMFs are a market innovation that can provide the answer they are seeking. With design features like configuration, not coding,
Gartner’s Critical Capabilities analysis provides a detailed evaluation of case management solutions from 13 BPM-platform-based Case Management Framework (CMF) providers. Vendors are appraised against nine critical capabilities across four common use cases. eCase was given a product score of 3.0 out of 5 in all four uses cases, and a rating of ‘Excellent’ for
Who We Are
OPEXUS is a leading global provider of cloud-based, adaptive case management platforms and solutions for government and commercial markets.