case management

Transparency in Maintaining Email Records

  Like most businesses, many government agencies and organizations do a lot of their communication through email correspondence. As agencies are steering away from stacks of paper and toward digital file systems there is still some work to be done on the policies that affect these documents. That brings

The FOIA and Technology Part Three: Modern FOIA Technologies

  Over the past decade, technology has reshaped the FOIA industry, affecting everything from the format of documents to the means by which those documents are reviewed and where documents are stored. Adapting processes to utilize technological advancements has enabled FOIA compliant agencies and offices to decrease response times and increase

The FOIA and Technology Part Two: Technology-Driven FOIA Processing

When you get a group of seasoned FOIA processors, analysts, specialists, or subject matter experts together, the topic of conversation will eventually arrive at ‘how it used to be.’  It is the inevitable progression of the FOIA conversation to eventually discuss what it is was like before technology took over

AINS holds 2012 FOIAXpress Users Group Conference

AINS, Inc., held its 2012 FOIAXpress Users Group Conference in downtown Washington D.C.  FOIAXpress is a software system produced by AINS, Inc. that automates compliance with the Freedom of Information Act (FOIA) and Privacy Act. Over 200 government FOIA professionals from over 50 government agencies attended the FOIAXpess conference which

Thinking critically about the proposed FOIA portal

Recently, there has been a lot of hype surrounding EPA’s proposed FOIA portal, but with little apparent critical analysis of the as-yet-to-be developed solution.   What are the facts? What do we really know? First of all, the EPA is spending taxpayer dollars to develop software that is already available in the